Shipping and Delivery Policy
Welcome to our online store, your trusted online store for quality products. Located in Australia, we're dedicated to offering you transparent details about our shipping procedures to enhance your shopping experience.
Shipping Policy
We offer a flat rate of $9.95 (excluding GST)
At Blissful Rest, we strive to provide our customers with a seamless shopping experience, which includes a reliable and efficient shipping process. We currently ship to addresses within Australia yet can arrange for overseas shipping on request. Orders are usually processed and shipped within 1-6 business days of purchase, subject to public holidays and freight companies abilities to process orders.
Our shipping prices are dependant upon box dimensions, weight, number of boxes as well as distance and whether delivering to an urban or rural address.
| Country | Handling Time | Transit Time |
| Australia | 1 – 4 Days ( Mon – Fri ) | 3 – 10 Days ( Mon – Fri ) |
Order Cut Off Time: 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
Delivery Process:
Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to track your order and monitor its progress until it reaches your doorstep. We partner with reliable shipping carriers to ensure that your items are delivered safely and on time.
Please note that delivery timeframes may vary depending on your location and the shipping carrier’s schedule. However, we will always strive to provide you with the most accurate estimated delivery date and keep you updated on any changes.
Tracking Information:
Once your order is successfully placed, our team will begin processing it promptly. This includes verifying the order details, preparing the items, and arranging for shipment. You will receive a confirmation email with your order details and a unique tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your package.
We work with one of Australia's most competitive companies for shipping rates and quality to keep prices as low as we can.
You will receive live rates for shipping at checkout.
Once shipped, customers will receive a tracking number via email, which can be used to track the status of their shipment.
For heavier and bulky items, we recommend taking out freight insurance to protect against any potential damage during transit. Please note that the freight company is responsible for any damage incurred during shipment, as we do not ship the products ourselves. We work with third-party businesses to get our products to our customers, and we rely on their expertise to ensure that each shipment arrives at its destination in good condition.
We understand that shipping can be an expensive part of the shopping process, and we aim to keep our shipping costs as low as possible. However, please note that shipping costs may vary depending on the size and weight of the item being shipped. Our shipping rates are calculated based on the weight of the package, and any applicable taxes and fees.
This policy is subject to change without notice. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are committed to providing our customers with the best possible shopping experience, and we will do our best to address any concerns you may have.
Certainly! Here's a condensed version:
We prioritise prompt delivery, but please understand that unforeseen events like natural disasters may cause rare delays. Rest assured, we'll assist you and keep you informed. Once your order leaves our warehouses, responsibility shifts to freight companies. While we partner with reputable carriers, we're not liable for issues during transit. For more details, refer to our Shipping Policy. Our customer support team is here to help.
In the unlikely scenario that we encounter any hiccups in meeting our usual shipping schedule – think unexpected delays or stock availability challenges – you can count on our dedicated team to reach out and give you the loop on revised shipping timelines. We're all about keeping things crystal clear with our customers, and you can trust us to keep you in the loop at every turn.
Questions? Reach out:
Phone: 0448 745 125Email: info@blissfulrest.com.au
Address: P O Box 181, THIRLMERE NSW 2572.