Refunds & Returns Policy
Returns and Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer returns and refunds subject to the following terms and conditions:
Returns
If you wish to return an item, please contact us within 7 days of receiving your order to request a return authorisation. You may contact us by email, phone, or through our website's contact form. Please provide your order number and the reason for the return.
Once we receive your request, we will provide you with instructions on how to return the item. Please note that the item must be returned in its original condition, with all tags and packaging intact. You are responsible for the cost of shipping the item back to us, unless the item is defective or damaged.
Refunds
Once we receive the returned item, we will inspect it to ensure that it meets our return policy requirements. If the item is in its original condition, we will issue a refund to your original payment method within 7 days of receiving the item. Please note that shipping costs are non-refundable.
If the item is defective or damaged, please contact us within 14 days of receiving the item to request a refund or exchange. We will provide you with instructions on how to return the item, and we will cover the cost of shipping the item back to us.
PLEASE NOTE: no exchanges or returns are offered for sale items, unless faulty.
Phone: +61 448 745 125
Email: info@blissfulrest.com.au
Address: P O Box 181, THIRLMERE NSW 2572